TrainingIndustry, Inc. and Citrix-Online have produced a paper highlighting the benefits of online training and producing some successful cases to support its advantages. They discuss 12 reasons to employ web-based training within the organisation. Unfortunately, the paper does not provide any drawback in using this new technology.
http://img.en25.com/Web/CitrixOnline/GoToMeeting_TrainingIndustry_OnlineTrainingROI.pdf
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